Olympia Luggage Replacement Parts

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B for Bag ›› Luggage Tips ›› Luggage Repair Guide

The BforBag luggage repair guide covers the most common luggage repairs you should be able to do yourself.

All travelers should know the basics in DIY luggage repair (do it yourself luggage repair).

Most common luggage problems are easy to fix yourself. You may though need some luggage repair kit and spare parts to fix the luggage yourself.

How To Repair Luggage Wheels

Most loose or broken luggage wheels are easy to fasten or replace yourself.

How To Fasten Luggage Wheels

The most common problem with luggage wheels is they coming loose or falling off. This is simple to fix yourself. Just screw the wheel back on or fasten the screws with screwdriver. Just don't tighten the screws too fast as it could cause the wheel to crack. The screw must though be attached firmly enough to make the bag sturdy when wheeled around fully packed.

How To Replace Luggage Wheels

Sometimes wheels get stuck or broken and you will then have to replace them. The first step is to buy replacement wheel and then replace the damaged wheel with the new one. Luggage wheels are normally attached to the luggage base with either screws or rivets. Screws should be easy to remove with screwdriver but rivets can be more of a challenge.

If you can get to the bottom of the rivet, then you might be able to pull it out, e.g. by using power drill. If you cannot get to the bottom of the rivet, then you have a problem. You may be able to have the wheel professionally replaced or you might have to replace the bag.

Luggage Repair Guide Tips

Always test your luggage after fastening or replacing luggage wheel. Make sure the wheels are even and the bag sturdy when you are pulling it. Empty bags are always wobbly so make sure you test the bag with some heavy items inside.

How To Repair Luggage Zipper

The most common problems with luggage zippers are they coming stuck, tangled or simple damaged and need to be replaced.

How To Fix Stuck Luggage Zipper

The best way to dislodge stuck metal zipper (chain zipper) is to apply wax along the teeth of the zipper. You can get special luggage zipper lubricants but candle wax can also do the trick. It is good practice to wax metal zippers on regular basis to prevent them from coming stuck (and vulnerable for damage).

Coil zippers are increasingly used for luggage and they are self-healing, i.e. if the zipper is distorted it can easily be restored to its original condition by simply pulling the slider backward.

How To Replace Luggage Zipper

Replacing broken zipper is usually not a DIY luggage repair job. If the zipper is damaged beyond repair and needs to be replaced, it makes sense to have it professionally replaced.

Luggage Repair Guide Tips

You cannot travel with a bag that has broken zipper. If the zipper breaks while you are travelling, you often have little choice other than to replace the whole bag. It therefore doesn't make sense to travel with a bag with dodgy zipper in the first place.

If you know the zipper is dodgy or the bag is not closing properly, then it is time either to change the zipper (before it breaks) or buy a new bag.

How To Repair Luggage Handles

Luggage carry handles tend to tear or fall off while the most common problems with telescoping handles is when they jam or come cumbersome to operate. Telescoping luggage handles can also break down and then need to be replaced. It can be easy to replace luggage handles yourself but some handles are though more challenging to replace then others.

How To Repair Telescoping Luggage Handles

If the telescoping handles system is difficult to operate, there may be some debris that needs to be removed but in most cases cleaning and lubricating the mechanism is all it takes.

Start by unscrewing the handle and pull the handle mechanism out. Look into the handle housing for any debris that could be clogging the retracting mechanism (and remove it if you see any). Before you put than handle back on generously lubricate the whole mechanism. Then screw the handle system back on and extend and retract the handle few times to evenly lubricate the whole handle system.

How To Replace Telescoping Luggage Handle

The first step is to buy replacement handle, then remove the old one and put the new one in. Sounds simple enough.

Most luggage handles have screws or bolts on the inside and outside of the bag. Start with the screws inside the bag. Most luggage allows you easy access to those screws, e.g. by unzipping the inside liner. But sometimes it can be difficult to get to the screws without damaging the internal liner. If this is the case, then you might want to take your bag to luggage repair shop.

When you have replaced the handle, apply lubricant (e.g. WD-40) to it. Make sure you distribute the lubricant evenly by extending and retracting the handle few times. And don't forget to test your luggage after replacing the luggage handle.

How To Replace Carry Luggage Handles

It is usually straightforward to replace the carry handles, i.e. if you can find suitable replacement handle. Most carry handles are screwed with two screws at the top and two at the bottom, i.e. inside the bag. The most likely problem you might encounter is regarding access to the inside screws, like with the telescoping handle.

Luggage Repair Guide Tips

If carry handle falls off while you are travelling and you cannot replace it in time for your return trip, there are some temporally fixing you may be able to do with super glue and duct tape.

Just apply few drops of super glue to the handle and press it firmly on the luggage base for minute or so. Wrap the handle with duct tape to add strength to the handle. Wrap from one end of the handle to the other, for maximum strength make sure the duct tape overlaps when wrapping the handle.

How To Repair Luggage Fabric

Stains and tear in the fabric is the most common fabric DIY luggage repair. We look at how to remove stains in Luggage Maintenance.

How To Fix Tear In Luggage Fabric

Olympia Luggage Replacement Parts

If the tear is small, you may be able to sew it together. You may though prefer to glue it together, especially for larger tears. You should use fabric glue for all bags made of fabric, vinyl cement for luggage made of vinyl and rubber cement or vinyl acetate adhesives to repair torn leather luggage.

Just apply glue to the inside edge of the torn fabric and press the torn edges together to close the tear. If there is still a gap, then apply glue along the seam on the outside as well. Wipe off any excess glue and allow the glue to dry properly before using the bag.

If the tear is substantial, then you might have to use patch from matching material underneath the tear.

Hard Case Luggage Repair Guide

The biggest problem with hard case luggage tends to be dents and scratches on the hard surface.

How To Fix Dents In Hard Case Luggage

To fix dents in metal luggage (e.g. aluminum) tap the inside of the case with hard block of wood until it pops back into shape. Be careful though, if you do it too intensely you can damage your bag for good.

Olympia Luggage Spare Parts

To fix dents in luggage made from plastic materials (e.g. polycarbonate, polypropylene, ABS) hold hair dryer to the dented side. Heat the dented area for approximately ten minutes. The heat should resolve the dent but if needed you can apply light pressure from behind the back to help the dent to pop back out.

One More Luggage Repair Guide Tip... An Important One

It is usually very inconvenient when the luggage breaks down while you are travelling. In most cases, you will not have the time or the tools to fix the luggage yourself, meaning you are likely to have to buy a replacement bag on the spot.

It is therefore good practice to clean and maintain your bag as soon as you return home from your travels. This means your luggage will be in good condition when you next need it.

If you notice anything 'risky' about your bag, e.g. difficult to close the zipper or sticky telescoping handle mechanism, repair it before it breaks down. And remember, at some point your luggage may be beyond repair. Accept it and buy a replacement bag rather than risking our bag breaking down on you when you least need it.

Luggage Repair Kit

Below is a selection of luggage repair kits which you can buy from Amazon. Make sure you buy one today, it is better to have one available when you need it!

Please follow the link below to register your product and activate your limited warranty:

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Olympia International, Inc. warrants each of its products to be free from defects in material and workmanship for a variable number of years (depending on the product) from the original purchase date. If found defective, the product will be replaced with the same or similar product if applicable, or replacement parts will be provided at the discretion of Olympia International, Inc.

* the length of time extended on the limited warranty can be found on the hangtag of the product purchased

This warranty is only applicable when the product is used under normal conditions for which the product is designed, and does not cover accidental damage, normal wear and tear, misuse, improper care, or negligence. Additionally, the warranty does not cover cosmetic damage, lost or forgotten combinations of locking mechanisms, straps, and zipper pulls. In the event of damage caused by a public carrier (i.e. airline, freight carriers, etc.), it is the responsibility of the user to file a claim with the carrier concerned at the time of damage. Original proof of purchase is required for warranty service.

Please note that Olympia International, Inc. does not offer monetary refunds or compensations for defective items.

Olympia International, Inc. does not warrant that it will be able to repair any product under this warranty or provide a replacement product that meets all the characteristics and functionalities of the original product.

For warranty service, you can contact our Customer Service Department at customerservice@olympiausa.com or by regular mail at the address below:

Olympia International, Inc. Attn: Customer Service 19600 S. Vermont Ave., Torrance, CA 90502

Warranty Claim Procedure

Please follow the steps below for timely service on your defect product:

Warranty Claim Form

  • Download the 'Warranty Claim Form' located at the bottom of the page
  • Print and/or fill out all information on the form
  • Fax or e-mail the completed form to 310-233-2959 or customerservice@olympiausa.com

Image/Photo

  • Provide 2-3 images per defective product using a smartphone or camera
      a. Make sure at least one image is of the entire product and another image is of the defective area
    (the clearer and more specific the image, the faster we can process your request)
  • Please e-mail or scan images to customerservice@olympiausa.com

*If there is a malfunction which cannot be described by a picture, please provide a short video demonstration.

Receipt

  • Original receipts are required for all warranty claims without exception (additionally, all products received as gifts must have a receipt with a date of purchase)
  • Please e-mail or scan copy of the receipt to customerservice@olympiausa.com
Olympia Luggage Replacement Parts

No Access to Internet or E-mail/Other Miscellaneous Issues

  • If you do not have access to an e-mail account, please mail the above images and documents for claim processing.
    Mail all items to:

Olympia International, Inc.
Attn: Return/ Customer Service
19600 S. Vermont Ave., Torrance, CA 90502

  • With the return, please make sure to include the completed 'Warranty Claim Form', a copy of the receipt of purchase, warranty card, and return shipping payment in form of a check or money order (USD only)**
  • Any product shipped back to Olympia International will be at the consumer's expense without exceptions

Additional Information

  • Please include a check or money order made out to 'Olympia International, Inc.' for shipping and handling for any parts or replacements sent – price varies depending on size (see below)
    -Parts (handles, wheels, etc.) $9.50*
    -Duffel, tote, backpack, or small accessory $15.00*
    -Luggage $30.00 (per piece)*

Olympia Suitcase Replacement Parts

  • For credit card payments, we accept VISA or MASTERCARD. Please contact Customer Service with all relevant information
  • Olympia Luggage Replacement Parts Handle

  • You will receive a response within 7 to 14 business days regarding a replacement or repair for your defective product
  • Olympia Luggage Replacement Parts Handle

    *Higher shipping costs apply for shipments outside of the 48 US continental states (Alaska and Hawaii-- the farthest we ship to is Canada), which will require an additional quote. After obtaining a quote, we will inform the customer of the cost.

    **Any missing or incomplete information may cause a delay in processing your warranty claim. Please make sure all sections of the 'Warranty Claim Form' are filled out. You are responsible for all information entered onto the form. Any discrepancies may result in a re-processing fee or a void on the warranty claim for the product.